SETTING UP AND USING BULLGUARD BACKUP

How can I update BullGuard Backup?

BullGuard will automatically check for updates upon start-up.

Updates include software improvements or bug-fixes. This flexibility provides new features to the product without the need to reinstall. Just make sure you're online and your program will be completely updated - BullGuard Backup is set by default to update itself automatically.

Learn how to update BullGuard Backup manually: Guide to updating BullGuard Backup

How frequently does BullGuard Backup update?

By default, BullGuard checks for updates every 8 hours. These updates may include software improvements, bug-fixes or new features for the existing modules.

It is highly recommended that you keep automatic updates enabled. You will be warned if the updates are old.

I want to log in with a different user account, but it logs in automatically! What do I do?

Please see this guide: How to change the user in BullGuard Backup

How do I change my username or password?

If you wish to change your BullGuard username or password, this can be done by accessing your BullGuard Backup account in the MY ACCOUNT section on our website. If you have forgotten your password, click here to get a new one.

How do I uninstall BullGuard Backup?

Should you wish to uninstall BullGuard, please follow this guide: Uninstalling BullGuard

Will my BullGuard Backup work if I use a proxy?

Yes. Upon registration, you will see an option called "I use a proxy connection" - please check it and enter the relevant info. BullGuard will then be able to connect to the Internet properly.

Note: If your connection settings change, meaning you start using a proxy after installing BullGuard, you need to indicate this to the program, otherwise it will not be able to log your user in or retrieve updates. To do this, please do the following:

1. Go to Main > Account window.
2. Press Change user and type in your login info.

3. Check the "I use a proxy connection" option.

4. Enter your proxy details and click OK.

5. Re-log into BullGuard Backup.

What is the difference between the trial version and the paid one?

BullGuard Backup does not have a "trial" and a "paid" version. The full-featured product can be downloaded and used for trial purposes, while the only difference is subscription time: 60 days for a trial account, 1 or 2 years for a paid subscription.

Where can I find the End-User License Agreement ?

The End-User License Agreement for BullGuard Gamers' Edition can be downloaded here.

Download BullGuard Backup

If you did not find the solution you were looking for, please feel free to contact our Support.

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