Hello Touch & Eagle, Thanks guys for the suggestions to my problem. I really appreciate it! However nothing we tried would correct the problem. I still don't know what the answer ...

Oh BTW Eagle, I forgot to tell you...no He's not using IE 6.0....it's 5.5 and again I've installed mozilla firefox and it doesn't work either. Thanks

Hi Touch, I've completed the last items and it still will not find any website. The refresh settings is no longer greyed out though. Thanks

Hi Eagle Yeah I've tried mozilla firefox on it too, Same thing, it says homepage.com not found. Thanks though.

Hello Eagle, Yeah I've already checked about the proxy server and it's not set for that. In fact I've already went through several sessions with more than one of my brother's ISP's support techs. It s ...