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Help PLEASE

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Cecilia
New Member

Date Joined Jun 2004
Total Posts : 13

Posted 6-10-2004 4:28 (GMT +1)

I have no idea where i can get the tools to get rid of my WIN32.etc... virus. and i cannot afford anything that basically costs anything... could someone please halp me? jumpin

Destroyer
Trusted Member

Date Joined Mar 2004
Total Posts : 245

Posted 6-13-2004 11:38 (GMT +1)

download a free trial of bullguard ?
theres plenty free antivirus and spyware removal such as adaware, pestpatrol, and spybot S&D

Cecilia
New Member

Date Joined Jun 2004
Total Posts : 13

Posted 6-14-2004 11:23 (GMT +1)

Thanks but bd wont remove it it just wont

eagle
Senior Member

Date Joined May 2004
Total Posts : 805

Posted 6-14-2004 2:44 (GMT +1)

cecielia,

try doing a scan then, send the logs to support@bullguard.com they can probably help.

Eagle

Cecilia
New Member

Date Joined Jun 2004
Total Posts : 13

Posted 6-14-2004 10:01 (GMT +1)

thanks but i have hotmail and i cant find my smpt number or whatever it is called

Destroyer
Trusted Member

Date Joined Mar 2004
Total Posts : 245

Posted 6-14-2004 10:12 (GMT +1)

Just use hotmail, attach the logs in the mail

Mickelaar
New Member

Date Joined Jun 2004
Total Posts : 2

Posted 6-15-2004 1:18 (GMT +1)

Hello, I had a similar problem, and realised what is going on. Bullguard is moving all trojans, suspected and infected files to:

C:\Program Files\BullGuard here you will find 3 folders the ones you will want to open are suspect and infected. Please note though, you will need to turn antivirus off to be able to remove them. This has worked for me a few times now safely removing the viruses and trojans. But please be careful! You are now playing with the viruses directly!

best of luck

Mickelaar

Cecilia
New Member

Date Joined Jun 2004
Total Posts : 13

Posted 6-15-2004 8:52 (GMT +1)

Thanks you guys

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