My laptop has suddenly been overcome by a virus which jams explorer.exe. thus not being able to open My Computer, My Documents, Recyling bin etc. I am recieving regular meaages saying my computer may be at risk and maybe unstable. these are presented in windows error boxes but are definatly fake. The messages told me to download a file called Storage Protector, which i think was the virus. The whole system has slowed down majorly, and i have to regularly restart the laptop manually each day due to programes 'Not Responding'. on the desktop, top icons have appeard, one called Windows Update, and the other called Help and Support. these are both fake as they lead to the storage protector website and prompt you to downboad.
Norton and Mcaffee do not pick up anything when scanned and neither does Ad-aware. i update all of these everday.
if anyone has heard of this Virus or can help me remove it, it would be greatly appriciated!
Post Hijackthis log along with AVG Anti-Spyware log, C: Rootlog TXT, C: combofix txt in this topic
NB. We ask that you remove any P2P file sharing programs you have installed before we clean your computer. We do not clean logs that have P2P applications installed as this can cause reinfection during your cleaning
HKLM\SYSTEM\ControlSet001\Enum\STORAGE\RemovableMedia\7&111b843c&0&RM -> Proxy.Small : Cleaned with backup (quarantined). HKLM\SYSTEM\ControlSet001\Enum\STORAGE\RemovableMedia\7&111b843c&0&RM\LogConf -> Proxy.Small : Cleaned with backup (quarantined). :mozilla.178:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.22:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.23:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.24:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.25:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.2o7 : Cleaned. :mozilla.196:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned. :mozilla.197:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned. :mozilla.198:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned. :mozilla.199:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned. :mozilla.200:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned. :mozilla.201:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned. :mozilla.202:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Adrevolver : Cleaned. :mozilla.261:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Adtech : Cleaned. :mozilla.159:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Advertising : Cleaned. :mozilla.160:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Advertising : Cleaned. :mozilla.161:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Advertising : Cleaned. :mozilla.162:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Advertising : Cleaned. :mozilla.214:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Adviva : Cleaned. :mozilla.18:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned. :mozilla.841:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Burstbeacon : Cleaned. :mozilla.839:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Burstnet : Cleaned. :mozilla.840:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Burstnet : Cleaned. :mozilla.299:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Clickbank : Cleaned. :mozilla.585:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Connextra : Cleaned. :mozilla.586:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Connextra : Cleaned. :mozilla.587:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Connextra : Cleaned. :mozilla.588:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Connextra : Cleaned. :mozilla.717:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Connextra : Cleaned. :mozilla.55:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned. :mozilla.300:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned. :mozilla.284:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned. :mozilla.285:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned. :mozilla.286:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned. :mozilla.468:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Imrworldwide : Cleaned. :mozilla.469:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Imrworldwide : Cleaned. :mozilla.292:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned. :mozilla.297:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned. :mozilla.488:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned. :mozilla.489:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Liveperson : Cleaned. :mozilla.21:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned. :mozilla.370:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned. :mozilla.371:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned. :mozilla.372:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned. :mozilla.373:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned. :mozilla.374:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned. :mozilla.375:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned. :mozilla.376:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Serving-sys : Cleaned. :mozilla.842:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Skype : Cleaned. :mozilla.843:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Skype : Cleaned. :mozilla.846:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Skype : Cleaned. :mozilla.298:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned. :mozilla.343:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned. :mozilla.344:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned. :mozilla.345:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned. :mozilla.346:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned. :mozilla.128:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Tradedoubler : Cleaned. :mozilla.129:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Tradedoubler : Cleaned. :mozilla.130:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Tradedoubler : Cleaned. :mozilla.16:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned. :mozilla.211:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Webtrends : Cleaned. :mozilla.274:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned. :mozilla.275:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned. :mozilla.358:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Zedo : Cleaned. :mozilla.359:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Zedo : Cleaned. :mozilla.360:C:\Documents and Settings\Andrew Leeson\Application Data\Mozilla\Firefox\Profiles\c99jsl4j.default\cookies.txt -> TrackingCookie.Zedo : Cleaned.
::Report end
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 20:40:38, on 12/01/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16574) Boot mode: Normal
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