STEP 1: FORCING VIRUS DEFINITIONS UPDATE:
This is a possible solution that our Development Team sent us. Please make sure Freedom is shut down before attempting this procedure.
1. Go to Start -> Run and type 'regedit' (without the quotes) and click ok.
2. Navigate To : HKEY_CURRENT_USER\Software\Zero Knowledge\Freedom
3. Create a HEX key called : VirusForcedUpdate
(To create a key please right click in the right window and select NEW > DWORD value)
4. Set its value to 01
(To set the value of the key please double click it and enter 01 in the Value Data box, then press OK)
5. Close the Registry Editor and start Freedom
STEP 2: UPDATE VIRUS DEFINITIONS:
To update your virus definitions:
1. Open Freedom
2. Click on the Anti-virus tab on the top left corner of the Freedom window
3. Click Update Preferences
4. Click the Update Anti-Virus Now button
STEP 3: UPGRADING YOUR ANTIVIRUS ENGINE
1. You can download this upgrade here:
http://download.freedom.net/client/AV/Freedom_AV_Upgrade_4.91.0_EN.exe2. Please save this to your desktop.
3. Shutdown Freedom and run the downloaded patch.
4. Restart your computer when prompted.
STEP 4: VIRUS SCAN
Run a virus scan. If there are files that Freedom can't remove or disinfect, please contact us for manual removal instructions. If Freedom detects no infected files, run an online scan and contact us if any infected files are detected.
To run an online scan:
1) Log onto
http://www.freedom.net/viruscenter/onlineviruscheck.html2) Click on "Freedom online virus scan" .
3) Follow the directions to scan your entire computer.
4) At the end of the scan you will be prompted to see the report of the scan. Please choose yes.