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Elite13
New Member


Date Joined Jan 2008
Total Posts : 3
 
   Posted 1-3-2008 2:41 (GMT +1)    Quote: Subscription RenewalAlert an admin about: Subscription Renewal
I have just noticed that my subscription expires on the 14th Jan 2008 at a renewal cost of £44.99 for another year. Oh boy and it only cost me £32.00 last year for the same package. Biggest majority of the time software is offered at a reduced price for renewal but not with Bullguard it seems. Well ok I suppose you could use the argument that £44.99 is nothing realy for a years subscription, then I would that is complete rubbish, I have AVG subscription at £41.95 for two years and they have told me that at renewal I would be given a discount. Now this is the exact same package as I have with Bullguard apart from the length of subscription as it is running on my laptop. I just wonder how Bullguard can justify this.
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arcane
Junior Member




Date Joined Oct 2006
Total Posts : 73
 
   Posted 1-3-2008 5:38 (GMT +1)    Quote: Subscription RenewalAlert an admin about: Subscription Renewal
email customer support and ask them what the reduced renewal is for your new subscription,the site just gives the standard price-i think its a case of don't ask and you don't getrolleyes
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Elite13
New Member


Date Joined Jan 2008
Total Posts : 3
 
   Posted 1-3-2008 8:02 (GMT +1)    Quote: Subscription RenewalAlert an admin about: Subscription Renewal
Yes thank you arcane I did send them an email last night but am still awaiting an answer.
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arcane
Junior Member




Date Joined Oct 2006
Total Posts : 73
 
   Posted 1-5-2008 1:44 (GMT +1)    Quote: Subscription RenewalAlert an admin about: Subscription Renewal
did you contact using support module
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Elite13
New Member


Date Joined Jan 2008
Total Posts : 3
 
   Posted 1-6-2008 4:41 (GMT +1)    Quote: Subscription RenewalAlert an admin about: Subscription Renewal
Yes arcane I did use the module and they have now contacted me with an offer of renewal at £33.00 wich I shall gladly take up, thank you
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