Excluding a file from dectecting as a virus

BullGuard Antivirus Forum > Bullguard zone > BullGuard Customers > Excluding a file from dectecting as a virus

Forum Quick Jump

[ << Previous Thread | Next Thread >> ]

Dodger56
New Member

Date Joined Jun 2008
Total Posts : 3

Posted 7-25-2008 8:02 (GMT +1)

Hello,

How do i exclude a file from being detected as a virus?

Thanks in advance,
Dodger

Touch
Forum Moderator

Date Joined Jun 2004
Total Posts : 13649

Posted 7-25-2008 9:18 (GMT +1)

Hello

Which file, and which antivirus program do you have ?

Do NOT post your problem in someone elses thread.

Member of - Alliance of Security Analysis Professionals
Please do NOT PM me any logs. They will be deleted

Dodger56
New Member

Date Joined Jun 2008
Total Posts : 3

Posted 7-25-2008 8:47 (GMT +1)

I have Bullguard v8.0 Internet Security Suite.
It's an exe. file for a game i play online.
I know it is save, and the maker "packed" it for downloading, or something like that.

So i get a virus warning "Packer Yoda.A" everytime i start the application and Bullguard put it in quarantaine.
I have send it once to Bullguard, but they explained to me how to get rit of it, not explaining if it is a virus or not.

Thanks in advance,
Dodger

Touch
Forum Moderator

Date Joined Jun 2004
Total Posts : 13649

Posted 7-26-2008 6:53 (GMT +1)

Ok. Open Bullguard- Antivirus - Protection, click on exclusion(s), click on the round + button, find the file. Click OK twice

Do NOT post your problem in someone elses thread.

Member of - Alliance of Security Analysis Professionals
Please do NOT PM me any logs. They will be deleted

Dodger56
New Member

Date Joined Jun 2008
Total Posts : 3

Posted 8-2-2008 11:34 (GMT +1)

I tried that, but when i go to the file, Bullguard is detecting the file and put it in quarantaine.

Then i have to replace it and do it again with the same results.

It would be handy if i could exclude a file when it is in quarataine.

Thanks in advance.

Touch
Forum Moderator

Date Joined Jun 2004
Total Posts : 13649

Posted 8-2-2008 1:56 (GMT +1)

Ok. Please post the latest scan log from Bullguard

Do NOT post your problem in someone elses thread.

Member of - Alliance of Security Analysis Professionals
Please do NOT PM me any logs. They will be deleted

Forum Information

Currently it is Saturday, November 22, 2008 8:15 PM (GMT +1)
There are a total of 64.073 posts in 15.840 threads.
In the last 3 days there were 26 new threads and 162 reply posts. View Active Threads

Who's Online

This forum has 27202 registered members. Please welcome our newest member, wowzer77.
53 Guest(s), 1 Registered Member(s) are currently online. Details
wowzer77

5 Latest Threads

UrqOIyaw.dll trojan (i think) wont go away (0)	22-11-2008 19:14:41 (wowzer77)
Windows behaving strangely (9)	22-11-2008 18:35:07 (danny-boy)
Internet Redircet Virus on Vista (17)	22-11-2008 18:15:01 (Touch)
Browser redirect virus (3)	22-11-2008 16:44:48 (Touch)
Why am i getting this message Exception Processing Message 0x0000013 (0)	22-11-2008 16:02:25 (Oggy)

Need Support? Write to:

| Forum Help Manual

Download free trial version of Bullguard