My pc is infected with virus.win32.virut.a i did have kaspersky and it was finding a lot of infected files. I didn't find the program very efficient though and decided against buying the full one. I've been trying Bullguard for 2 days now and find it easy to use etc. However, when it scanned it simply says malware found. Gives four places [I know I sound a bit dense, but I'm a 45 year old mother who only knows how to press the on and off button] Kaspersky found many, many files infected with the Win32 virus. I have two problems really. Firstly, doesn't matter how many time this virus pops up in various files and is disinfected, it just keeps going around in circles. [hates BS Player!] Bullguard won't let me delete it and Ad aware runs a scan until it comes up against Bullguard in the program files and then it just freezes. I just want an antivirus program that works and will rid my pc of this virus. This is my third trial in my search for an antivirus program to buy and so far I still have the virus.
Can anyone help? [Laymans terms if possible. No joined up writing!]
Doubleclick the "drweb-cureit.exe" and click "ok" in the prompt window that will open , asking "start the express scan now". It will first make a quick scan of your system, let it clean what it find, and when it says "done"
Click on the green screwdriver- Uncheck –Heurestic analysis Actions Tab- Adware-Dialers-Riskware-Hacktools, use dropdown menu and select –Move Remove checkmark from – Prompt on action
Click on the drive(s) you want to scan . A red dot will mark the selected drive(s) . Then hit the green arrow in lower right corner It will now scan your drive(s), say yes to all
When the scan has finished, look if you can click next icon next to the files found If so, click it and then click the next icon right below and select Move incurable This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured.
After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list Save the report to your desktop. The report will be called DrWeb.csv
2 Install it in a PERMANENT folder! Example : c:\hijackthis\
3 Run hijackthis.(alternativ exe).
Choose the "Do a system scan and save a log file" option to perform your scan.
HijackThis will analyze your system, and automatically open a notepad textfile containing the HijackThis log when the scan is finished.
Open the text files containing the logs with a text editor and click Edit -> Select All, followed by Edit -> Copy. From within the browser window and with the message body text box selected, click Edit -> Paste.
Post a hijackthis log along with drweb log, and tell how things are running
Please start your own thread by clicking the new topic button. Do NOT post your problem in someone elses thread.
Many thanks!! I'll do that. I have been trying to download the Cure it program for about an hour now, though and it just keeps timing out. Nothing's downloading. Will keep trying.
I don't think I have a firewall. I have no anti virus programmes at the moment as I deleted them all. Only have Ewido and that doesn't have a firewall. Sorry to be such a pain. I know I should at least try and learn the basics!
See if You download it from safe mode with network -
Reboot into Safe Mode with netork by tapping F8 after the BIOS has loaded. The Windows Advanced Options Menu appears. Ensure that the Safe mode option is selected. Press Enter. The computer then begins to start in Safe mode with network.
Otherwise post a hijackthis log, using alternativ exe
Please start your own thread by clicking the new topic button. Do NOT post your problem in someone elses thread.
Many apologies for the delay in responding. I've had trouble getting on the net at all. I have had norton scanning and it has found the virus, but is going round in circles. Have just used cc cleaner. Here's the hijack log. I'm really sorry if I've done it incorrectly.
Logfile of HijackThis v1.99.1 Scan saved at 16:19:29, on 18/09/2006 Platform: Windows XP (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 (6.00.2600.0000)
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