This is sunil and i have installed the trial version of bullguard internet security 7 and after installing i have registered sucessfully and after i regisstred i went to main section and when i click on check and update button its displaying a message like

bullguard couldnot connect to update server.please check your connection and try again but i am able to browse internet and unable to update why kindly help me friends

 

thanks in advance

sunildutt.b

 

Please follow these steps:

1. Double-click on the BullGuard icon from the right lower corner of your screen.
2. Go to the Main menu > the Account tab.
3. Press the "Change user" button.
4. Log in with your username and password.
5. Press the "Check status" button.
6. Now go to the Overview tab and press the “Check&Update” button.

 

If the problem persists, please do not hesitate to contact us again.

 

 

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Regards,

I have the exact same problem with updating my Bullguard v. 8.0 I am running Windows XP Home Edition with Service Pack 3.

Since 12.05.2008 I've been in contact with the Bullguard online support, and they have tried to help me with the problem - but without succes. Among other things we tried:

- re-installation of Bullguard (several times)

- changing user (as suggested in this thread)

- making sure that no other security-programs are installed and running on my laptop

- making sure that all of my settings are correct

- somekind of a manual update from the command line prompt

I really can't remember all the things we tried to this point, but none of it's worked in my case. Do any of you have some bright ideas I could try?? It's really frustrating to have an internet security solution, that doesn't work properly.

Kind regards

Jakob Jensen

Since 04.06.2008 i have

- re-installation of Bullguard (several times) each time i do i can not go on the net

 

Kind regards

buzz man