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REMOVE BULLGARD

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helenefont
New Member

Date Joined Apr 2006
Total Posts : 1

Posted 4-24-2006 9:24 (GMT +1)

HI,

I TRIED TO REMOVE BULLGARD ON MY COMPUTER BY USING ADD-REMOVE PROGRAM AND IT CAN'T REMOVE. HOW I CAN DO THIS.. MY NEW ANTIVIRUS PROGRAM CAN'T WORK PROPRELY BECAUSE OF THESE OLD TRIAL VERSION.. COULD YOU HELP ME PLEASE

THANK YOU ... HAVE AN EXCELLENT DAY

HÉLÈNE..

Babygirl
New Member

Date Joined Jun 2006
Total Posts : 2

Posted 6-17-2006 6:22 (GMT +1)

I am currently having the same problem, have you figured out how to remove it yet or has someone helped you with it, yet?

Virago
Junior Member

Date Joined Jun 2006
Total Posts : 74

Posted 6-20-2006 10:19 (GMT +1)

Have you tried looking in the Windows Start Menu, All Programs? The entry for Bullguard should include an option to uninstall.

aheritage
New Member

Date Joined Jun 2006
Total Posts : 2

Posted 6-29-2006 12:23 (GMT +1)

I have the mobile version and if I try and uninstall I just fails and there does not seem to be a way to get rid of it.

Thing you may be stuck with it? Hope someone from Bullguard reads these and will give a solution!

Andrei A.
BullGuard Admin

Date Joined Dec 2005
Total Posts : 53

Posted 7-4-2006 7:56 (GMT +1)

Hi,

Both the mobile and the desktop version of BullGuard start processes that need to be shut down before you un-install the application.

For the desktop version, you simply need to right click BullGuard's icon from Windows' system tray and select Close. You can un-install the program afterwards, using either its own un-install shield or from the the Add or Remove Programs list. Please read this quick guide for screenshots and step-by step instructions: http://www.bullguard.com/support/tip_uninstall.aspx

As for the mobile version, you have to stop its file monitor first. Please follow these steps in case you tried to un-install BullGuard and it hasn't worked:

1. Download the version that is compatible with your mobile device from this web page: http://www.bullguard.com/mobile/

2. Reinstall it, overwriting the files that already exist (the installer does this by default).

3. Open the program, go to its menu, choose Settings and turn off the file monitor.

4. Un-install the program again from the Add or Remove Programs group.

I apologise for the inconvenience caused by our application and hope that everything works out.

Cheers,

Andrei A.

lr
New Member

Date Joined Aug 2006
Total Posts : 2

Posted 8-1-2006 9:51 (GMT +1)

I tried to do as instructed but the Notification Error "Cannot Execute \storage card\Bullguard Mobile\filewatcher.exe still pops up. I have an HP IPAQ 6510 - what to do?

Andrei A.
BullGuard Admin

Date Joined Dec 2005
Total Posts : 53

Posted 8-2-2006 5:51 (GMT +1)

Hello Ir,

I am afraid, BullGuard Mobile is meant to de installed on the internal memory of the device, only.

In order to solve the problem you have enocuntered, please contact Support, ask for the un-install tool for this sort of problem and follow these steps afterwards:

a. Extract the tool from its archive and copy it onto your pocket PC.
b. Make sure the memory card is inserted and that its content is not protected.
c. Run the tool by clicking it.
d. Once the tool finishes, it will advice you to run uninstall from the "Remove Programs" under the settings page
e. Choose "BullGuard Mobile" from the remove programs list if still present.

Cheers,

Andrei A.

lr
New Member

Date Joined Aug 2006
Total Posts : 2

Posted 8-2-2006 7:11 (GMT +1)

Hi Andrei A.,

I mailed support previously today and even chatted with the supportchat who told me to mail support - but I have not received the tool yet?

Thx for the quick answer :-)

Regards Lars

Andrei A.
BullGuard Admin

Date Joined Dec 2005
Total Posts : 53

Posted 8-2-2006 7:20 (GMT +1)

Could you please send me a private message with the email address from which you wrote to Support? I will look for your email and reply as soon as possible.

Cheers,

Andrei A.

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