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banksy
New Member


Date Joined Jun 2008
Total Posts : 1
 
   Posted 6-11-2008 11:19 (GMT +2)    Quote: Hijackthis logAlert an admin about: Hijackthis log
hi, this forum was recommended by the  digitalspy forum.
they recommended i post my hijackthis log so maybe you could help :
 
i have 5 user accounts on my pc (windows xp), & when i log off from one user to another i get this message :
RUNDLL
error loading
C:\WINDOWS\system32\uggbuvia.dll
the specified module could not be found

i dont know what it means - i just click on "ok" and it goes - everything seems to be working ok, but it MUST mean something.
how do i sort it out ?
any help would be much appreciated.
cheers, banksy.
here is the log :<!-- google_ad_section_end --><!-- / message -->
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:03:03, on 04/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\lxcgcoms.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\Mixer.exe
C:\Program Files\Lexmark 2300 Series\lxcgmon.exe
C:\Program Files\Lexmark 2300 Series\ezprint.exe
C:\WINDOWS\VM_STI.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\PROGRA~1\Grisoft\AVG7\avgw.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.liverpoolfc.tv/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1F8C853B-44B9-4892-8946-4B5C0A13FC48} - C:\WINDOWS\system32\geBstssS.dll (file missing)
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: DVA Storm - {38A36BC9-15D0-4EA0-ABA2-CEE104719DFF} - C:\WINDOWS\qnmargolbve.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [LXCGCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCGtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [lxcgmon.exe] "C:\Program Files\Lexmark 2300 Series\lxcgmon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 2300 Series\ezprint.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE CANYON CN-WCAM23 PC-Camera
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [243091d0] rundll32.exe "C:\WINDOWS\system32\uggbuvia.dll",b
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\CCleaner.exe" /AUTO
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Corel Family and Friends Reminders.LNK = C:\Program Files\Corel\Print House Magic\cffrem.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/.../GAME_UNO1.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/downlo...BundleId=19588
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: urqNHbax - urqNHbax.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: lxcg_device - Unknown owner - C:\WINDOWS\System32\lxcgcoms.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

--
End of file - 6005 bytes

thanks again,
banksy.Post this on http://www.bullguard.com/forum.aspx and they'll tell you what you need to do...they're very good with hijackthis logs.
 
any advice or help would be much appreciated.
cheers, banksy.<!-- google_ad_section_end --><!-- / message --><!-- edit note -->

Last edited by Ventilator : 05-06-2008 at 09:35. Reason: Correcting Bullguard URL
<!-- / edit note -->
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Touch
Forum Moderator




Date Joined Jun 2004
Total Posts : 13178
 
   Posted 6-12-2008 5:28 (GMT +2)    Quote: Hijackthis logAlert an admin about: Hijackthis log
Hello banksy cool
 
 
 
Please download Combofix:
 
 
And save to the desktop.

Close all other browser windows.
 
Please connect all your external hard drive/flash drive before running Combofix
 
 
 
Important-> Temporarily disable your anti-virus, real-time protection before performing a scan. They can interfere with combofix or remove some of its embedded files which may cause "unpredictable results".
 
 
Go to Start->Run and copy/paste: ComboFix /snapshot and hit OK. It should run Combofix.
 
Please note, that once you start combofix you should not click anywhere on the combofix window as it can cause the program to stall. In fact, when combofix is running, do not touch your computer at all and just take a break as it may take a while for it to complete.

 When finished, it will produce a logfile located at C:\combofix.txt.
 

Post the contents of that log in your next reply with a new hijackthis log.
 
Please copy and paste your log files. DO NOT add it as an attachment



NB. If you are using any P2P (file sharing) programs, please remove them before we clean your computer.. We do not clean logs that have P2P applications installed as this can cause reinfection during your cleaning.


Do NOT post your problem in someone elses thread.

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