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Please Help. Unstoppable IE 7 and Firefox Pop Ups - Trojan with adware/malware has embedded itself
   
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Evandean7
New Member


Date Joined Sep 2008
Total Posts : 2
 
   Posted 9-15-2008 7:30 (GMT +1)    Quote: Please Help. Unstoppable IE 7 and Firefox Pop Ups - Trojan with adware/malware has embedded itselfAlert an admin about: Please Help. Unstoppable IE 7 and Firefox Pop Ups - Trojan with adware/malware has embedded itself
Unstoppable IE 7 and Firefox Pop Ups - Trojan with adware/malware has embedded itself into my computer this week.  I get pop ups ads constantly while using Internet Explorer 7 & Firefox.  IE7 is the worst.  I have not installed SP3 yet.  I've tried free versions of: AVG, AdAware, Advanced WindowsCare & CCleaner.  Nothing has worked to stop these frigging pop ups.  They range from winflashmedia, right-ads, registry defender, adult friend finder (with my zipcode) and quizrocket.  But the worst one is Micro AntiVirus! 
Anyone ... Please help.
 
Here's my logfile -
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:26:57 PM, on 9/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\Program Files\TechSmith\SnagIt 8\SnagIt32.exe
C:\Program Files\TechSmith\SnagIt 8\TSCHelp.exe
C:\Program Files\TechSmith\SnagIt 8\SnagPriv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus7.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-qus7.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.coasttocoastam.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus7.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus7.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus7.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-qus7.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus7.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=374
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\OWNER\Application Data\Mozilla\Profiles\default\pzopwert.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\OWNER\Application Data\Mozilla\Profiles\default\pzopwert.slt\prefs.js)
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\RunServices: [Microsoft Updates] svehost.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} - http://64.124.45.181/downloads/ccpm_0237.cab
O16 - DPF: {87BE3784-6977-4E84-AA08-55A96B9CEAC5} (Bl_camera Control) - http://tahoemountainsports.viewnetcam.com:50000/bl_camera.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O20 - AppInit_DLLs: qzgyrf.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
--
End of file - 6189 bytes
  
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Touch
Forum Moderator




Date Joined Jun 2004
Total Posts : 14295
 
   Posted 9-15-2008 8:04 (GMT +1)    Quote: Please Help. Unstoppable IE 7 and Firefox Pop Ups - Trojan with adware/malware has embedded itselfAlert an admin about: Please Help. Unstoppable IE 7 and Firefox Pop Ups - Trojan with adware/malware has embedded itself
Hello smile
 
I notice that you do not seem to be running antivirus software.This is somewhat suicidal in today's digital world.
 Avast! makes an excellent free antivirus client, as does Avira or PC Tools

Please make sure to have only one antivirus software program
 
Install, update it, run complete systemscan
 
Reboot.
 
Please download Malwarebytes' Anti-Malware:
 
Or here:
 
 to your desktop.
 
Double-click mbam-setup.exe and follow the prompts to install the program.
                     
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch


Malwarebytes' Anti-Malware, then click Finish.
                     
If an update is found, it will download and install the latest version.
                     
Once the program has loaded, select Perform full scan, then click Scan.
                     
When the scan is complete, click OK, then Show Results to view the results.
 
Be sure that everything is checked, and click Remove Selected.
 
When completed, a log will open in Notepad. Please save it to a convenient location.
 
Copy and Paste that log into your next reply, along with fresh hijackthis log.
 
 
NB: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.


Do NOT post your problem in someone elses thread.
A non-profit, volunteer network.

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Evandean7
New Member


Date Joined Sep 2008
Total Posts : 2
 
   Posted 9-24-2008 7:37 (GMT +1)    Quote: Please Help. Unstoppable IE 7 and Firefox Pop Ups - Trojan with adware/malware has embedded itselfAlert an admin about: Please Help. Unstoppable IE 7 and Firefox Pop Ups - Trojan with adware/malware has embedded itself
I followed your advice & I think my pop up problems have been solved.  I ran a few Avast complete scans & then a few complete MBAM scans.  It found several things & seemed to be working together with Avast.  Everything appears to be back to normal with IE & Firefox with no pop ups at all tonight.
 
Thank you, thank you.
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Touch
Forum Moderator




Date Joined Jun 2004
Total Posts : 14295
 
   Posted 9-25-2008 6:48 (GMT +1)    Quote: Please Help. Unstoppable IE 7 and Firefox Pop Ups - Trojan with adware/malware has embedded itselfAlert an admin about: Please Help. Unstoppable IE 7 and Firefox Pop Ups - Trojan with adware/malware has embedded itself
My pleasure smile
 
 
Since this issue appears resolved ... this Topic is closed.
If you would like it to be reopened please contact Me.
 
Thank you !


Do NOT post your problem in someone elses thread.
A non-profit, volunteer network.

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